Interactive Improvements

Here’s one of those moments when I say “Dah! Why didn’t I think of that?”

I’ve been all about visitor optimization for years now and frequently dealt with online customer service chat buttons. Not once, until today, did I ever consider anything much beyond “Click to chat” and “Not Available” (or the button just disappearing when not available).

Take a look at this chat button from lmnotees.com.
It’s brilliant! It gets your attention. As a mentor would say to me… it “surprises Broca.” I saw the “sexy customer service agent” and said “HUH, what did I just see?!” Then I had a good laugh at the “bored.” To cap things off, it has an excellent call to action to engage browsing visitors. Just gotta love it.

My hat goes off to the folks at lmnotees.com.

This entry was posted on Sunday, August 19th, 2007 at 11:38 pm and is filed under sales & leads optimization. You can follow any comments to this entry through the RSS 2.0 feed. You can leave a comment, or trackback from your own site.